Wednesday, June 22, 2011
Wednesday, June 15, 2011
Dell does a good thing: Not as good as if they came with the computer (like they used to), but:
Dell Customers can now request a set of backup discs containing the factory-installed operating system as well as the device drivers and utilities specific to your system.
One just needs to visit the web site:
http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=04&l=en&s=bsd
I requested mine today: 6/15/2011, I'll give a followup if/when they arrive.
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FOLLOWUP: 6/16 : I get an email from India where they refuse to do anything since the system is more than 1 year old, and only refer to me a phone number that one uses to get For Fee support from India.
I wrote a complaint to M.Dell@dell.com; and we'll see what happens now.
Dell Customers can now request a set of backup discs containing the factory-installed operating system as well as the device drivers and utilities specific to your system.
One just needs to visit the web site:
http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=04&l=en&s=bsd
I requested mine today: 6/15/2011, I'll give a followup if/when they arrive.
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
FOLLOWUP: 6/16 : I get an email from India where they refuse to do anything since the system is more than 1 year old, and only refer to me a phone number that one uses to get For Fee support from India.
I wrote a complaint to M.Dell@dell.com; and we'll see what happens now.