What will happen if I exceed my monthly usage allowance?
You will receive a notice the first time your usage exceeds the applicable monthly allowance.
In the following months, we will send you additional notices each month when your usage exceeds 65%, 90% and 100% of your monthly usage allowance. If you exceed your monthly allowance a second time, AT&T will send you a notice advising you that the next time you exceed your allowance - the third time - you will be billed $10 for each 50 GB of data over your allowance.
We will continue to send you courtesy notifications when your usage exceeds 65%, 90% and 100% of your monthly usage allowance to keep you informed about your usage patterns. All of these notices will remind you of what your monthly usage allowance is, provide you with information to help you understand broadband data usage, offer you tips on how to effectively control your usage to stay below your monthly allowance, and explain what your options are if you exceed your allowance in future billing periods. For example, you can modify your usage patterns to stay below your monthly usage allowance; continue your normal usage patterns and pay $10 for each additional 50 GB of data over your monthly allowance; or terminate your service, consistent with the terms of any special pricing offer that you previously accepted.
Importantly, if you do not receive a notice from AT&T, it means that you have not exceeded your monthly usage allowance. In some cases, it may mean that we cannot measure your usage yet. Either way, you should not be concerned about your usage patterns for billing purposes.