Sunday, April 19, 2009
Saturday, April 18, 2009
Saturday, April 11, 2009
For help diagnosing and removing viruses or
malware infections from your computer, we have a fee based virus removal service.
Would you like me to transfer you across to this team?
So I ask to ESCALATE, and am kept waiting, and its not obvious I'm getting anything
other than another rube in the next cubicle. This is a known issue, but was incorrectly listed
as fixed by version 188.8.131.52; After 10 minutes of waiting, I complained about the wait time and asked them
to email me the solution. Like that will happen.
Sure enough they did not escalate nor email me. Just another
worthless rep named Sankardeep who also referred to Advace Protection, but had no help.
Conclusion, time to go back to Kaspersky.
Friday, April 10, 2009
Thursday, April 09, 2009
The program has been for sale retail for 6 or more months but they're still attacking bugs by the carload. This weeks' slipstreamed version attacks (allegedly) many, many bugs:
see here at bottom of page.
- Fixed an issue where you may not be able to access shared folders on a computer connected to your home network.
- Fixed an issue where the Quick Scan Open Security History expansion was not working on first click.
- Fixed an issue in Home Networking Map - not warning the user that another user is viewing the map.
- Fixed an issue in Home Networking – removing a remotely monitored device does not persist.
- Fixed unnecessary UAC warnings during install/configuration.
- Fixed a crash in Home Networking Map User Interface.
- Fixed a crash in the AntiVirus Scan User Interface.
- Fixed a contributing issue for Error 3040,10001
- Improved Home Networking remote monitoring Antivirus item formatting
- Added option to allow Pulse Updates to run when laptop is on battery power (Settings/Miscellaneous Settings)
- Added SONAR support for Vista 64-bit
- Allow Context Scanning (Right-Click file scanning) for Vista 64-bit
- Added Norton Product Tamper Protection support for Vista 64-bit
- Added UMPC support (install UI fits now, auto panning for small screens)
- Added Norton Safe Web integration (watch out for more details in a separate thread)
(the following issues were also fixed in the 16.2 patch)
- Changes to allow future LiveUpdates better handle error conditions.
- Fixed an issue with 64-bit LiveUpdate patches.
- Fixed several Winqual reported errors.
- Fixed a compatibility issue with Microsoft Outlook Connector after installation of Norton Add-On Pack.
- Fixed an issue where the product would sometimes interfere with its own ability to match IDS signatures properly.
(the following issues were also fixed in the 16.1 patch)
- Fixed issue where Protection updates download but date does not change.
- Fixed issue where in some cases, if you looked at the details of which updates succeeded and which failed, it would show all updates failed even though only one update failed.
- Fixed issue where Virus Definitions were considered non-valid in certain scenarios.
- Fixed instance where Advanced Protection will fail to start.
- Fixed issue where LiveUpdate fails to download and apply Web Protection definitions.
- Fixed issue with Identity Safe showing garbled characters in a few areas of the User Interface.
- Fixed multiple instances of ccSvcHst.exe crashes caused by components.
- Fixed issue with ccSvcHst failing to shutdown on a reboot (End Task dialog displayed indefinitely).
Monday, April 06, 2009
But I got lucky in two ways. First it works fine via USB2 cable. Except then its not on the home network. However it has a slot for plug in boards, so I've ordered a HP Print Server Jet Direct 615N to plug in, which after disabling the built in Ethernet in the setup, should work (I hope).
I had placed an order for a HP 615N at Overstock.com; and then discovered it was way overpriced for the "refurbished" unit that they are selling; and they gave me serious grief before they agreed 6 hours later to cancel the order, (and they hadn't shipped it yet, so it should have been trivial to do so) so I could buy a claimed new unit for less money at compuvest.com. Won't ever be shopping at overstock.com again !!