Thursday, September 22, 2005

How to BLOG: The definitive textbook on blogging has now been published. Read about it here.

Tuesday, September 20, 2005

Yellow journalism in Hurricane warnings : The local media in Houston loves to scare it listeners about potential Hurricane strikes; anything so you watch the 10:00 news, or buy tomorrows paper. Me, I just go to the National Hurricane Center web site. They've done an excellent job of predicting 3 days out, and do better than they know for 5 days out. I just extrapolate the direction of migration of the 5 day out prediction which is updated every 6 hours, and do quite well.

Monday, September 19, 2005

It's against their rules, so they let people die: At the New Orleans airport FEMA refused to allow an out-of-state doctor attend to sick (and dying) Katrina victims, as he had not done all the paperwork to be in their database, and later when he had, they never used him. Read about it here.

Sunday, September 18, 2005

No more Fords for me: I am very happy with my new Pontiac Vibe, good gas mileage, plenty of interior space, and a great price. It's made at a joint GM-Toyota factory in California, and as such statistically has far better reliability than anything Ford makes. Anyway on Sept 17, I receive a mailing trying to lure me to a Ford dealer 50 miles from where I live. Absurd!! Ford marketing must not cross check their files for all the complaints I filed with their HQ about being unable to get warranty satisfaction on a defective Ford Escape Tire.

Saturday, September 17, 2005

Why keep it a secret? I was pleased to figure out that apparently Fox TV Network has approved my request for Waiver from the FCC rules, and I now received Fox 5 (NYC channel) in HD via a DirecTv satellite on my DirecTv HD TiVo unit on channel 88. Why I have to discern this on my own, and DirecTv would not want to call or email me with the good news, is beyond my comprehension. Apparently company owned local stations grant waivers, and independent members of the network do not, not wanting to potentially lose local advertising revenue. In Houston that's Fox and ABC I've read elsewhere.

Friday, September 16, 2005

Doesn't sound like accidental mixup to me: Would be low-paid humanitarian workers get shanghaied into cleaning up Casino in Mississippi and treated like slaves. Only called a mixup because they went public? Read about it here in their hometown newspaper.

Monday, September 12, 2005

New Orleans 2 weeks later: 20 years ago I lived in New Orleans, so I have been following events with interest. By now there is a vast difference in what is happening to those who were well-to-do (usually translates to Caucasian), and those that were poor (usually translates as Black). A telling store is here. Get a password here if you choose not to register, and you are asked to.
Microsoft Windows monthly patch pulled: So many bugs in Windows are reported to Microsoft, that they have gotten in a cycle of writing monthly patches. This month, they discovered the September patch would do more harm than good, and didn't release it despite having announced they would. Story here.

Tuesday, September 06, 2005

DirecTv billing error As part of the deal I negotiated with DirecTv I was to get some parts of my programming free for 6 months. Comes the first bill and it wasn't free, and reps didn't know how to scroll back to find the notes of August 23 on my account, and when they did Supervisors refused to honor those promises. After 3 calls in, I found a representative that exhibited some common sense and adjusted things.

Sunday, September 04, 2005

Antenna guaranteed to fail ?: Try and buy the Zenith GEMDTV1 antenna from Buy.com, and be presented with this return policy, in the event the antenna fails to be fit for purpose:

"Due to manufacturers' policies, Buy.com cannot accept returns on this item for any reason. The manufacturer will handle all exchanges and replacements. Please contact the manufacturer directly and they will assist you with repair or replacements. NO REFUNDS ARE AVAILABLE FOR THIS PRODUCT UNDER ANY CIRCUMSTANCES. THIS PRODUCT CAN ONLY BE RETURNED FOR REPAIR OR EXCHANGE."

I think in some states/cities, such limitations are not allowed.

For some strange reason Zenith has convinced me not to buy their antenna.

Friday, September 02, 2005

HDTV impressions: 8 months ago I got an HDTV to replace a 10 year old geriatric big screen. With the DirecTv HD receiver with TiVo I can now really get a full suite of HD reception.

Showtime HD - Mostly a waste of time. Half their movies aren't in HD. One that was and is in Dolby 5.1 even though the DirecTv guide failed to indicate it was "Ground Hog Day". I TiVoed it last night and in HD and surround it's awesome.

Local HD - The local amateurs at CBS decided to join David Letterman in progress for his
HD broadcast last night, even though they figured out how to delay it SD TV. Many other
local broadcasts seem like they're merely upconverted for HD, and are in SD.

Thursday, September 01, 2005

DirecTech games continue: I just got a phone call from an installer on his way
over for my DirecTv install. "We brought the wrong antenna last time, I have the correct Winegard"; Strange they had been insisting the indoor antenna they previously brought
was the right one. Meanwhile I have my RadioShack antenna, so this could get
interesting. Stay tuned.

Followup: Took just over an hour, the Winegard antenna (Model GS-1100) does barely better than an indoor antenna, and without a rotator won't get all channels. The installer had to be shamed into grounding the OTA Antenna. I'm now negotiating with DirecTv about getting my Radio Shack antenna installed. The tech did a good job of running another phone line drop for the HR10-250. So far the HR10-250 works wonderfully. I also finally found out why DirecTv won't say boo about the poor job this installer company does. The tech let slip that DirecTv recently bought DirecTech.

Wednesday, August 31, 2005

More DirecTv sloth: Received the following email, again doesn't exactly engender
confidence that anyone there cares.

Thank you for writing. I apologize for any frustration this may have caused. I have forwarded your comments to the Office of the President. They will be contacting you within the next seven to ten business days, during standard business hours. Thank you for your patience.

Thanks again for writing.

Sincerely,

Lance
DIRECTV Customer Service

Monday, August 29, 2005

More Installer Games: Another Directech installer showed up. Two problems.
First - he tried to pretend he was a DirecTv employee
Second - He brought the same indoor antenna that was agreed unacceptable.
The indoor multidirectional antenna they claim is supplied by DirecTv, but
do they have a choice? In Houston where from my zip code HD is broadcast at
185 and 188 degrees, unidirectional is appropriate.

Followup: DirecTv has agreed to credit my account for $60, and I will buy a
unidirectional HDTV outdoor antenna to be installed by DirecTech with no
additional charge.

Let's see if they mess that up on Thursday.

2nd Followup : I now have a Radio Shack model VU-90 XR antenna sitting in
its box waiting for the Installer.

Sunday, August 28, 2005

DirecTv's amateur Installers: Two of the Three Stooges showed up for an HD/OTA install. They didn't have an HDTV OTA antenna, didn't have a separate stand-alone mast, and didn't know how to install the substandard antenna they were told to install, a generic no name brand. Further searching on the Internet revealed it to be what's called a "Two Bow Tie Indoor Antenna". When I called DirecTv to complain even the DirecTv supervisor couldn't get to anyone in authority on the phone at the Installer's out of state office. While I was waiting until DirecTv instructed me to return the receiver the installer had handed me, the installer falsely reported I had taken it off their truck. I wish DirecTv could have seen the way they tossed the HR10-250 back into the back of their pickup. The Installer's company apparently has a standard policy of not answering their phone, and if you do get through, they falsely promise a manager will call right back so as to get you off the phone. Internet reports of poor morale and mistreatment of contract "employees" at the Installer company were found.

DirecTv needs an alternate installer for Houston, TX, so it can have some leverage over these clowns. The install has now been rescheduled, but with conflicting reports as to which day it will be, and of course promised phone calls never happened.

FOLLOWUP: DirecTv snaps into inaction. Twenty hours after emailing a version of the above, the following boilerplate was received:

"Thank you for writing. I have forwarded your message on to a manager who will contact you within the next few business days. We appreciate your patience.

Sincerely,

Christina
DIRECTV Customer Service"

Anyone care to bet that it won't be a "manager" who "contacts" me???

Friday, August 26, 2005

I know the Password See what happens when everyone in a school gets a laptop computer and Administrators go overboard trying to control everything.

Thursday, August 25, 2005

Waiting for my Lightspeed: SBC is planning on building out it's fiber network to put all residential customers within 5,000 feet of a Fibre terminal, allowing for Internet connectivity at 15 mbps. Just 18 more months?

Wednesday, August 24, 2005

HDTV via satellite DirecTv will soon be going "live" with the first 2 of its 4 new "designed for HD" satellites. These satellites will be using different orbital slots and newer technology (MPEG4) in large part, that existing receivers can't handle. They have been misleading customners by saying "We're seeing if we can do a software upgrade"; when they know full well existing receivers don't have the horsepower to do MPEG4 decoding in software. Golly, you don't launch billion dollar satellites and not have everything all figured out.

Their current HD DirecTv receiver with TiVo (the HR10-250) had been selling for $999.99 in the year since it came to market. Suddenly it's down to $600 and a $100 rebate at BestBuy, etc. Then I read on USENET that their retention department is offering them to good customers for $299.99. Why the price drop, unless these models are being cleared out for new models that WILL handle additional HD channels from new satellites? Meanwhile someone is selling the 800 # into DirecTv Retention for $5.95 on eBay so others can get the $299.99 deal.

As I've been with DirecTv for 8 years and never paid a bill later than 2 weeks earlier, I figure I'm a good customer. After complaining about phone support going to Phillipines, and Echostar currently having more HD stations available, and the HR10-250 not being able to handle the new satellite, they agreed to sell me one for $299.99, and credit my account for $200. So after the $100 rebate, it'll be free. At that price I don't mind if it's obsolete in 6 months; besides my 2 1/2 year old HDVR2 (a non HD DirecTv-TiVo) is now acting flakey, so a free replacement is good.

Saturday, August 20, 2005

Not buying an Ipod I was all set to buy a Photo Ipod until I realized Apple has pulled a fast one and replaced the 60 Gig Photo ipod model M9586 with the M9830. The difference? It now doesn't come with a dock, or a firewire cable, or a case, or an AV Cable.

I used the same monies to replace my old Peugeot Orient Express bicycle (mine was red) with a Trek 7300 FX bicycle (mine is silver). Amazing how much better bicycles are these days.

Monday, August 15, 2005

OS X on any PC - More reports on running the Intel version of Macintosh OS X on any regular PC are here . In at least one case, Apple cajoled the Web Site owner to take down detailed how-to instructions, but Google has them cached, so they remained in cyberspace.